Friday, January 17, 2014

Conflict - Structural & Personal Causes

In the last byte, we discussed about the how managers could identify between functional and dysfunctional conflicts. In today's byte, we begin our discussion on the cause of conflict.

The sources of conflict could be classified into 2 categories:
  1. Structural - these stem from the nature of the organization and the way work is organized
  2. Personal - these arise from the differences amongst individuals

Following diagram is a quick summary of some of the causes of organizational conflicts -


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