In the last byte, we looked at the use of political behavior. In today's byte, we list some of the influence tactics.
Influence as mentioned earlier, is the process of affecting the thought, behavior, or feelings of another person. This person could be a Boss, a subordinate employee or a coworker. If it is the boss - the influence s called upward influence; if a subordinate employee then a downward influence and it is the coworker - it is lateral influence.
The most frequently used tactics are:
- Rational Persuasion
- Inspirational Appeals
- Upward Appeal
- Coalition Tactics
- Exchange Tactics
We shall attempt understanding these in the next byte.