In the last byte, we looked at the Leader-Member Exchange Theory. In today's byte, we look at what could act as substitutes for leadership.
A simple question that would definitely arise in anyone's mind is - Given all the discussion, could we ever substitute leadership?
The answer seemingly is yes - sometimes situation can neutralize or even replace leader behavior, and this forms the central idea behind finding substitution to leadership. Here are some examples:
- When one finds a task very satisfying and feedback about performance - there would be no need for leadership behavior. The satisfaction of the employee comes from the interesting work and feedback there in.
- Other examples are:
- employee's high skills
- team cohesiveness
- formal controls on the part of the organization
- It would be interesting to think of a services settings where employees with extensive contact with customers receive a larger amount of the leadership from the customer and the need for formal supervision would be reduced!