In the last byte, we began our discussion on conflict management strategies and techniques that could be adopted. In today's byte, we discuss briefly about ineffective techniques.
We begin with listing these ineffective techniques and what they indicate:
- Nonaction - doing nothing in hopes that a conflict will disappear
- Secrecy - attempting to hide a conflict or an issue that has the potential to create conflict
- Administrative Orbiting - delaying action on a conflict by buying time
- Due process nonaction - A procedure set up to address conflict that is so costly, time consuming, or personally risky that no one will use it.
- Character Assassination - An attempt to label or discredit an opponent.
Of the above, is has been noticed that nonaction is not a good technique, and that conflicts don't go away, but the people involved react with frustration. Similarly, administrative orbiting could also lead to frustration and resentment. Secrecy on the other hand could be seen as leading towards political activity by employees who hope to uncover the secret. Character assassination could backfire and make the individual who uses it appear dishonest and cruel.