In the last byte, we looked at how JDS could be used to redesign jobs. In today's byte, we discuss about Work Design and Well-being.
Organizations need to redesign jobs in order to increase worker control and reduce worker uncertainty, while at the same time time remembering to manage conflicts and task/job demands.
Following are some ways in which control in work organizations could be increased:
- Workers would be given the opportunity to control several aspects of the work and the work place
- Designing machines and tasks for optmal response times and/or ranges
- Implementing performance-monitoring systems as a source of relevant feedback
To reduce uncertainty we could use the following:
- Providing employees with timely and complete information needed for the work
- Making clear and unambiguous work assignments
- Improving communication at shift change time
- Increasing employee access to information source
Conflicts could be managed by:
- Participative decision making to reduce conflict
- Using supportive supervisory styles to resolve conflicts
- Having sufficient resources available to meet work demands