In the last byte, we looked at complexity and the relationship the different differentiation. In today's byte, we look at integration.
Integration refers to the process of coordinating the different parts of an organization.
The purpose of any integration mechanisms are designed to achieve unity among individuals and groups in various jobs, departments, and divisions in the accomplishments of organizational goals and tasks.
One could understand the role of integration to be that of maintaining a equilibrium in the dynamic state of affairs - a condition in which all the parts of the organization are inter-related and balanced.
We could achieve this through two broad ways:
- Vertical linkages
- Horizontal linkages
Vertical linkages are used to integrate activities up and down the organization's chain of command. Horizontal integration mechanisms provide the communication and coordination that is necessary for linkages across jobs and departments in the organization.