In the last byte, we looked at socilization as cultural communication. In today's byte, we begin look at ways to assess organization culture.
There are two widely used quantitative assessment instruments:
- Organizational Culture Inventory (OCI)
- Kilmann-Saxton Culture-Gap Survey
OCI focuses on behaviors that help employees fit into the organization and meet the expectations of coworkers. The two underlying dimensions of the OCI are task/people and security/satisfaction.
Kilmann-Saxton Culture-Gap Survey focuses on the gap between what actually happens in the organization and the expectations of others in the organization. It has two underlying dimensions - technical/human and time(short/long).
While quantitative methods listed above are precise, comparable and objective - the use of qualitative methods like interviews and observations offer a detailed, descriveptive and unique measure of the scenario. Thus, "Traingulation" methods are generally prefered in study of organizational culture.