Tuesday, July 1, 2014

Assessing Organization Culture

In the last byte, we looked at socilization as cultural communication. In today's byte, we begin look at ways to  assess organization culture. 

There are two widely used quantitative assessment instruments:
  1. Organizational Culture Inventory (OCI)
  2. Kilmann-Saxton Culture-Gap Survey
OCI focuses on behaviors that help employees fit into the organization and meet the expectations of coworkers. The two underlying dimensions of the OCI are task/people and security/satisfaction. 

Kilmann-Saxton Culture-Gap Survey focuses on the gap between what actually happens in the organization and the expectations of others in the organization. It has two underlying dimensions - technical/human and time(short/long). 

While quantitative methods listed above are precise, comparable and objective - the use of qualitative methods like interviews and observations offer a detailed, descriveptive and unique measure of the scenario. Thus, "Traingulation" methods are generally prefered in study of organizational culture.

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