In the last byte, we looked when and where persuasive communication could help supervisors. In today's byte, we look at the requirement of being sensitivity to the employee's feelings and the need of being informed about activities that would stand the supervisor in good stead.
Sensitivity to Feelings:
Employees come in with their own self-image which is built over time; they also create numerous psychological defenses. A supervisor would need to be sensitive to these and also the feelings that the employee would possess.
A general observation one could find a sensible supervisor would be - praise in the public, but criticize in private. This care helps the supervisor remain sensitive to the self-esteem of others. These supervisors work to ensure that the self-esteem of an employee is enhanced as appropriate to the individual's real talents, abilities and achievement.
Informative Managers:
A supervisor in addition to having the responsibility of organizational work completed also acts as a mentor to his/her team.
A supervisor generally receives large volumes of information in varied forms - written or verbal; in case all of this information is transferred to the employee - this could lead to information overload; while on the other hand, limiting the information could lead to lack of sufficient information to ensure good performance and task accomplishment.
Better supervisors would need to spend time balancing the information distribution appropriately. They would also need to plan their communication to ensure that they build consensus in their team to execute without hazels.
It would be apt to conclude the supervisory communication aspect by saying that interpersonal communication is a key foundation to the human relationships at work place and be effective at it.
Sensitivity to Feelings:
Employees come in with their own self-image which is built over time; they also create numerous psychological defenses. A supervisor would need to be sensitive to these and also the feelings that the employee would possess.
A general observation one could find a sensible supervisor would be - praise in the public, but criticize in private. This care helps the supervisor remain sensitive to the self-esteem of others. These supervisors work to ensure that the self-esteem of an employee is enhanced as appropriate to the individual's real talents, abilities and achievement.
Informative Managers:
A supervisor in addition to having the responsibility of organizational work completed also acts as a mentor to his/her team.
A supervisor generally receives large volumes of information in varied forms - written or verbal; in case all of this information is transferred to the employee - this could lead to information overload; while on the other hand, limiting the information could lead to lack of sufficient information to ensure good performance and task accomplishment.
Better supervisors would need to spend time balancing the information distribution appropriately. They would also need to plan their communication to ensure that they build consensus in their team to execute without hazels.
It would be apt to conclude the supervisory communication aspect by saying that interpersonal communication is a key foundation to the human relationships at work place and be effective at it.
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