Friday, January 3, 2014

Communication - Written

In the last byte, we looked at how modern technology is redefining the communication, before we look at these technologies in a bit more detail; it would be interesting to look at and classify written communication where internet could easily play a role and taking them online. This blog deals with such written communication:

Written communication tools in a work place could be one of the following classes:
  1. Forms
  2. Manuals
  3. Reports
  4. Letters
  5. Memorandums
We shall try to briefly look at what role each of these performs:
Forms typically find uses when there exist some predefined characteristics of the process need an input from the person interacting. Forms typically have a pre-defined number of fields that reduces the need to actively engage someone else from the work environment. Manuals detail out the policy and process and how they need to be functioning. Reports generally provide a status update of the activities executed. Letters and Memorandum are generally used for a more formal yet personal communication in organizations. Letters are formal communications often with people outside the organization, while memo are used inside the organization,

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