In the last byte, we looked at how communication technology is playing a role in work-place communication. In today's byte, we begin our discussion on work teams and groups.
Let’s begin with simple definitions of these two terms:
- Group - could be two or more people with common interests, objectives, and continuing interactions
- Work teams - could be a group of people with complementary skills who are committed to a common mission, performance goals, and approach for which they hold themselves mutually accountable
From the above definition it would be interesting to note - all work teams are groups, but all groups are not work teams.
It would also be good to understand an ideal benchmark - the following table highlights some characteristics:
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