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Sunday, January 12, 2014

Decision Making Process 3

In the last byte, we began our discussion about the first two stages of the decision making process. In today's byte, we look at the remaining stages.

The third step indicated in the process of the decision making process is that of gathering information that would help the manager decide about why the problem occurred.

The fourth step is that of listing and evaluating the alternative courses of action - the manager in real life might not list it on a paper or board but would keep tab of the alternative courses and the various factors that affect the outcome there in. It also helps if some amount of brain storming could pitch in here (this is driven by the management style of the manager really!)

The next step is to select the alternative that best achieves the objective that the manager set out to achieve in the first place. If the problem was appropriately diagnosed and the alternatives properly identified, it would be an easy step at this stage.

The last and most crucial phase is that of implementing the decision. If there is no implementation of any decision made, it would be of no use - the situation should also be monitored to see if the decision made really meets the objective - the follow up is only complete if the monitoring and corrective action are taken up based on the feedback received.

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