Pages

Sunday, January 12, 2014

Decision Making Process

In the last byte, we looked at the difference between the responsibilities of a manager and a team leader. In today's byte, we look at decision making process.

Decision Making is an integral component of the life of a manager. We could classify these into 2 categories:
  1. Programmed Decisions
  2. Non Programmed Decisions

Programmed Decisions refer to those decisions which are simple routine matters for which a manager has an established decision rule.

Non Programmed Decisions refers to those decisions which made in new and could therefore be complex decisions that require a creative solution.

Independent of the classification of decision making, it would be best we understand the process - how a decision is made by an individual or in a group. The following diagram illustrates such a process.

No comments:

Post a Comment