Friday, January 3, 2014

Communication - Supervisory

In the last byte, we looked at some special feature of one-way communication. In today's byte, we look at Five Essential aspects that would help Supervisors communicate better with their subordinates.

A manager and an employee spend several hours working together on projects - interpersonal communication between them thus holds a key role in ensuring effective performance of the organization. This interpersonal element has two components - language of communication and the power that is held by the manager! It is a intertwining of these two.

Through numerous research on the subject matter of manager-employee communication helps identify five communication skills that distinguish between a "good" and a "bad" supervisor. Following is the list of these five communication skills:
  1. Expressive Speakers
  2. Empathetic Listeners
  3. Persuasive Leader
  4. Sensitivity to Feelings
  5. Informative Managers
We shall discuss about these in the next few bytes.

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