Saturday, January 11, 2014

Communication - Communication Technologies & Behavior 3

In the last byte, we began our discussion on looking at how communication technology affects behavior. In today's byte, we continue this discussion.

The new technology also enables the mangers get into multiple activities simultaneously - today's managers can simultaneously make a phone call, reply to emails or even work on memos. These kinds of activities are called polyphasic activities. These activities allow the manager to multi-task; however the advantages are only to a certain extent. The diversion of attention across the various tasks/activities could quickly end up reducing effectiveness. We have discussed in depth about some cues into multi-tasking in the article here.

It could eventually turn out that constantly focusing on multiple tasks could become a habit, and this would make it psychologically difficult for an individual to let go of work.

Modern technology provides speed in execution and this makes people less patient with face-to-face communication too. Extrapolated, the inherent nature of a quick communication using modern technology could build up expectation of higher speed in other forms of communication! It is important to keep a good balance and understand that one might not like to be pressed to make choices just because there is a communication system available.

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