Monday, April 7, 2014

Counter Role Behavior and Task Revision

In the last byte, we began looking at the concept of task revision. We continue the discussion in today's byte with a short discussion on counter role behavior. 

Counter Role Behavior often happens when the incumbent acts contrary to the expectations of the role or exhibits deviant behavior. This raises an issue if the role is correctly defined - lets take an example to understand the same.
Lets take the example of a nursing supervisor who displays counter-role behavior. Imagine a scenario where the nursing supervisor decides to simply trust the nurses and not verify the medication that the in charge nurse is expected to provide and this results in a fatality!
Clearly when a role or task is correctly and properly defined, counter-role behavior leads to poor performance if not a fatality as indicated in the above example.
Task-revision is a counter-role behavior in an incorrectly specified role, and is a useful way to correct the problem in any role specification. Task revision thus is a form or role innovation that could help long-term adaptation when the current role specification is no longer applicable. 

No comments:

Post a Comment